Integrated Security Solutions, LLC dba ISS is a family owned company located in Nicholasville, Ky. doing large scale business in the CCTV industry across the United States. ISS first opened their doors in January 1998. Its founders, Charlie Ashford and Shelly Osborne share more than 50 years of retail, Point-of-Sale and digital security experience making ISS leaders in the industry.

ISS has over 3,000 systems in service throughout the United States and Mexico. As integrators, ISS combines the best in digital recorders and customer Point-of Sale equipment to protect your investments. Systems are customized to meet the needs of each user and shipped ready for installation.

Our expert sales, installation and support teams guarantee satisfied customers and long lasting relationships. Our customers and their equipment, whether single business owners or major corporations, are our main concern.

Services

System Design

A detailed site survey is performed for each customer to assess the correct CCTV system for both the nature of the business and the client’s requirements to eliminate any installation problems and insure success. Full specifications and designs are tailored to meet each client’s requirements and budget.

In-House Pre-Test and Build

All equipment is rigorously tested “in-house” prior to installation to ensure minimum time on site with the highest standard of “right first time” installation.

Installation

After completion of pre-test and build, ISS engineers install the equipment to pre-defined specification, liaising with the client, contractors and other services to ensure minimum disruption during installation.

Verification

Upon completion of installation, clients are trained and systems are verified. ISS support engineers are on staff Monday-Friday 8am-5pm to provide continued expert technical support and training for every client.

Guarantee/Maintenance

All equipment installed by ISS automatically carries a twelve (12) month warranty. Maintenance contracts are available and can be tailored to the individual requirements of each client.