This position is not currently open, however, we are always looking for highly-qualified, career minded professionals.

Alarm System Technician

Full-time, career minded, team members, alarm systems technicians  install, repair and maintain security alarms systems in a very fast growing market. Well qualified candidates must be able to work with others or alone. The ideal candidate will have experience with burglar alarm systems, CCTV camera systems (analog and IP), and access control systems. We offer competitive pay based upon experience and demonstrated knowledge. We offer paid vacation, paid holidays, company sponsored retirement plan and healthcare options. Non-smoking facility.


  • 21 years of age
  • High school diploma / GED
  • Valid Ky. driver’s license
  • Must be able to drive service vehicle (van or truck) safely.
  • Pass drug test/ background check
  • High attention to detail
  • Excellent communicator/team worker
  • Working knowledge of Windows OS (required), Linux (plus)
  • Provide a world class customer service experience when installing and/or servicing authorized equipment in a customer’s home or business
  • Properly diagnose and troubleshoot alarm system issues such as:
    • Re-wiring and re-programming the alarm panel and sensors
    • Re-adjusting the sensitivity of sensors based on room structures and manufacturer’s recommendations
  • Ensure on-time arrival daily to customer appointments
  • Work safely and responsibly to avoid injuries, damage to property and loss of materials and equipment
  • Explain and provide detailed ISS system capabilities and operational instructions to customers
  • Promote and sell additional equipment and services to customers based on individual customer needs
  • Accurately complete necessary paperwork, including work orders, and customer contracts
  • Maintain a professional appearance and conduct at all times
  • Normal work hours 8-5 M-F
    • Overtime as needed, weekends as needed.
  • Local travel and some out-of-state travel required.
  • Infrequent overnight travel required (possibly 2-3 night) for remote installations and service.
    • Must be able to work until the job is done.
  • Able to lift/move inventory, boxes and supplies (up to 50lbs)
  • Experience working with minimal supervision
  • Remains up to date with industry licensing and testing requirements for technicians
  • Candidate must be able to demonstrate proficiency with power and hand tools. installation skills to include, but are not limited to; power tools, hand tools, ladders, lifts, pulling wire/cable, making video/network cable connections and with a high level of attention to detail.
  • Candidate must demonstrate ability to use ladders safely while working with hand tools.
    • Must be able to retrieve ladder from vehicle rack and replace safely.

This position operates in a variety of customer business and residential settings including both interior and exterior installations. This position is very active and requires driving, standing, walking, bending, kneeling, stooping, climbing up and down ladders throughout a typical workday. The employee must frequently lift and/or move up to 50 pounds. The employee will also regularly use hand tools, drills and lifts as needed for the job. The employee must work well with limited supervision.

Essential Functions:

  • Install Alarm Systems, Video Surveillance, and Access Control to a diverse customer market, both locally and nationally
  • Perform camera placement for surveillance systems, including focusing and positioning
  • Plan, run, and terminate various cabling (Coax, CAT5, Low Voltage wiring, etc.)
  • Set up, mounting, and installation of NVR and low voltage power supplies
  • Problem solving including debugging and resolving low voltage electrical, cable, computer hardware and software issues
  • Basic networking skills and knowledge
  • Track and maintain control of inventory and equipment
  • Submitting and maintaining timely and accurate installation, service, and inventory paperwork
  • Responsible for the use of company provided vehicle and the inventory within
  • Working knowledge required for the use of office email, calendars, and company provided tablet/laptop